Twabajije Óptica Ó

Ikibazo giheruka kwerekana ko kugurisha ibicuruzwa na serivisi kumurongo aribwo isoko ryubu. Ikintu cyari gikwiye gushingwa mu ntangiriro ya 2000.

Umuyobozi ushinzwe kugurisha Óptica Ó, Bwana Bento Gonçalves, adukingurira amarembo muri iki kiganiro.

- Nigute Bwana Bento Gonçalves yabaye umukozi wa Óptica Ó? Niki wagaragaza muburambe bwawe?

Ndagaragaza uburambe bwampaye imyanya myinshi nimirenge nakoreyemo, uhereye kumuntu utanga amatangazo yamamaza, umukozi wubutegetsi, umucuruzi muri santeri yubucuruzi kugeza kuri nyiri imishinga myinshi, inyinshi murizo zarafunze, nanjye ntukifate nko gutsindwa, ariko nkuburambe, kwiga no gutangira hejuru. Iyo uguye, ugomba guhaguruka ugakomeza, nubwo bibaho inshuro miriyoni. Imyifatire niyo igutandukanya kandi ukagera kubitsinzi.

- Ni ubuhe bwihindurize mu bijyanye n'ibicuruzwa na / cyangwa serivisi kuva Óptica Ó yatangizwa?

Umuganga w'amaso yacu yatangiriye muri Porutugali, mu mujyi wa Lisbonne mu 2011, agurisha amadarubindi y'izuba gusa kuri interineti, azigama amafaranga yo gukodesha ikigo isoko ryaba ryaduhatiye gushakisha mu mujyi rwagati kugira ngo dukore ibicuruzwa. Nyuma yimyaka itari mike twihagararaho binyuze mumunwa kandi nta mbuga nkoranyambaga, twatangiye kubona inyungu twihagararaho mubushishozi ku isoko rya Porutugali. Nyuma y’umutingito wa Covid mu 2020, twagombaga guhagarika ibintu byose, gusuzuma uko ibintu bimeze, gufata ibyemezo bikomeye no gufata ibyemezo, ibyo bikaba byaratumye duhindura imiyoboro ya interineti, dusubiramo ububiko bwa interineti kuva kera, dushiraho urubuga rushya (izi ebyiri zanyuma zifite yari mu majyambere kuva muri Kamena 2021), ashyiraho imbuga nkoranyambaga (facebook, twitter, instagram na youtube), no kwimura ubucuruzi bwose bwo kuri interineti kuva muri Porutugali kugera muri Espagne, bidusanga muri Malaga.

- Vuga ibicuruzwa / serivisi zidasanzwe muri uyu mwaka 2021

Kwagura ibicuruzwa biva kugurisha amadarubindi gusa, kugeza ubu kugurisha amadarubindi yizuba, amakadiri yikirahure cyandikirwa, amadarubindi yizuba ryabana hamwe na masike ya siporo nko gusiganwa ku maguru, urubura na moto. Nka serivisi idasanzwe, dukwirakwiza ingingo zacu kubuntu muri Porutugali yose na Espagne.

- Urebye mu mufuka wabakiriya, ibicuruzwa byawe/serivisi birashoboka? Nukuvuga ko, ni izihe nyungu baha abakiriya kugirango bahindurwe?

Usibye kuba ibiciro byo kohereza ari ubuntu rwose, ibirahuri ni umwimerere 100%, turi abagabuzi kumugaragaro ibicuruzwa byose dutangaza, kandi nkibyo, ibyo bicuruzwa bitanga garanti yimyaka 2 mugaragaza fagitire yubuguzi.

- Niyihe mpamvu yatumye uhitamo kugira icyicaro cya Espagne muri Malaga atari mu mijyi isanzwe nka Madrid cyangwa Barcelona?

Twapimaga kandi Madrid na Barcelona, imijyi nka Valencia, Seville, Zaragoza na Malaga. Nyuma yo kwiga abaturage, amarushanwa, imiterere yubucuruzi bwa geostrategique, imikoranire namasezerano yubucuruzi murwego rwa optique, optometrie nubuvuzi bwamaso, amahugurwa nuburambe bwabakozi bazaza, kandi byanze bikunze ishoramari, uhitamo Malaga. Umujyi umaze gutorwa, twize ibigo byubucuruzi byose byo muntara bihuye neza nibyo dukeneye hamwe na serivisi zubucuruzi batanze, ndetse n'umuvuduko nubwiza bwa serivisi zabakiriya, duhitamo Picasso Business Center gushinga isosiyete yacu muri Espagne.

- Ni izihe mbogamizi nyamukuru kuri Óptica Ó yo muri 2022?

Twisubireho nyuma yiyi reset ikomeye ya postcovid muri Porutugali, kandi twihe umwanya ku isoko rya Espagne risaba. Turimo kureba ibibazo ku isoko rya Maroc, Maroc ni igihugu cyizuba cyane abaturage bacyo bagenda barushaho kurinda amaso haba ku zuba ndetse n’umuyaga ukabije. Turashaka kandi gutanga ubwishingizi bwubusa kumena ibirahuri byacu byose, turiga kandi tuganira namasosiyete yubwishingizi. Usibye kumenyekanisha serivisi nyinshi nibicuruzwa byuzuza ibyo umukiriya agura, bihagaze neza mumarushanwa. Turarema cyane kandi tuzaba abambere gutanga udushya mwisoko rya optique kwisi. Komeza ukurikirane imbuga nkoranyambaga.

- Nkumuyobozi ushinzwe kugurisha kuri Óptica Ó, harikibazo cyo kutagira ubushake buke bwo gufata ibyago bikomeye? Birashoboka ko udashaka gushyira umwuga wawe mu kaga kandi, urabizi, biguhatira gukora birwanaho, ntabwo ari ibyago?

Umunsi niteguye cyane gufata ibyago, nzirukanwa, kandi ... mvugishije ukuri, narambiwe cyane gushaka akazi. Ba shobuja bazi ko nta ngaruka nta ntsinzi ihari, ni kimwe mubitekerezo byingenzi byikigo.

- Kugurisha kumurongo, nisoko yingirakamaro yinjiza?

Byinshi cyane, nibyingenzi cyane, baza Jeff Bezos (nyiri Amazon), ntabwo tugurisha gusa kurenza optique ya optique ya optique iherereye kumuhanda kandi ntacyo ifite kuri enterineti, ariko niba tudafite kugurisha kumurongo, twabikora ntabaho.

- Ukurikije ubunararibonye bwawe, nigute kugurisha kumurongo byahindutse kuva muri 90 kugeza ubu?

Mu guhanga no gutekereza, mu bushakashatsi no mu bwihindurize bwa neuromarketing, mu gukora ibicuruzwa cyangwa serivisi bishingiye ku buryohe bw'abantu, ntabwo bimeze nk'abantu benshi bibwira ko bashutswe, bitabaho. Ntushobora kubeshya umukiriya wizerwa, urashobora gushukwa rimwe, ariko uriya mukiriya washutswe umaze gutakaza, kandi baguha ibitekerezo bibi kandi bidashimishije isosiyete yacu, Óptica Ó irashaka abakiriya b'indahemuka kandi bizerwa, bahora bagura ibicuruzwa byabo kandi bagasubiramo. Isoko ryubu ntirigura ibirahuri kumyaka myinshi, ubu abantu bagura ibirahuri byinshi bitewe nigihe kibaye: indorerwamo zizuba zo gutwara, indorerwamo zizuba zubukwe, indorerwamo zizuba kumyanyanja cyangwa pisine, indorerwamo zizuba kumikino ngororamubiri, amadarubindi yizuba, indorerwamo zakazi, murugo cyangwa indorerwamo ya sunco hafi ya mucyo, nibindi. Abantu ntabwo ari ibicucu, barabizi neza, nibindi byinshi hamwe na enterineti, google, youtube nimbuga rusange. Abaturage bazi icyo ishaka kandi iragisaba. Ibigo nibyo bigomba kubumba ibicuruzwa kubakiriya babo, niyo mpamvu imyitwarire yabakiriya babo yizwe, kwitabwaho no kuvurwa bitaziguye byihariye, ibicuruzwa na serivisi byihariye, kandi ntibishobora gukorwa nimashini ifite algorithm. Guhanga no gutekereza birahari kubantu gusa, ntabwo imashini.

- By'umwihariko kuri enterineti, ni izihe ngamba cyangwa ibyemezo byafashwe utekereza ko byabaye ingenzi kuri sosiyete yawe?

Kuvugurura rwose amashusho, serivisi nibicuruzwa twakoze muri 2020, nta gushidikanya. Impanuka ya covid yatumye imishinga myinshi ibura, irema bundi bushya, kandi ivugurura izindi nyinshi, harimo natwe, nkuko nabivuze mbere, twahinduye umurongo wa interineti kuri www.oticao.pt, turi muburyo bwo kuvugurura rwose ububiko bwa interineti. haba muri Porutugali no muri Espagne, akazi kabiri, bityo uzabona ko hari ibirahuri bike cyane mumashusho yacu yerekanwe, ntabwo bivuze ko tugurisha gake, abakiriya bacu basanzwe basaba ikirango nicyitegererezo binyuze kuri imeri, kandi turabigaragaza muri make igiciro cyamasaha 24, kugurisha ukoresheje imeri nta gare yo guhaha kugeza twarangije ububiko bwa interineti hamwe n’ibisobanuro birenga 15000 hamwe n’ibirango 85 dukwirakwiza muri iyi myaka 10, natwe turi muburyo bwo gutegura urubuga, kandi buhoro buhoro dushiraho. imbuga nkoranyambaga (facebook, twitter, instagram na youtube), usibye kwigana ubucuruzi bwose bwo kumurongo muri Espagne, hamwe na domaine ya Espagne www.opticao.es.

- Twabonye ba rwiyemezamirimo benshi bakomeza ububiko bwabo busanzwe ariko bakanababazwa no kunoza urubuga rwabo no gutuma abaturage bagura kumiyoboro yombi. Niki Óptica Ó ikora abandi optique badakora? Kuki utekereza ko izindi optique zisa nkizifite ibibazo nkibi?

Ndibwira ko andi maduka ya optique afite amaduka yumubiri afite ibibazo kubaturage babo kugura kumurongo kuko ba rwiyemezamirimo benshi batekereza ko kugurisha kumurongo ari nko gushiraho ikindi gitabo cyabigenewe, kandi siko bimeze, ibisa neza cyane ni nko gushinga ishami. mu wundi mujyi. Niba babonye igitekerezo ko kugira ubucuruzi kumurongo ari nko kugira ubundi bubiko bwumubiri mumujyi utandukanye, noneho ntibazagira ibibazo, kuko bazaha akazi abakozi kugirango bahabwe iryo shami kumurongo, uhereye kubumenyi bwa mudasobwa, babinyujije mubuyobozi bwabaturage, an gutumiza umuyobozi, ushinzwe ibikoresho, nibindi. Ikirenzeho, niba ukoresheje umuntu umwe kugirango akore imirimo yose yubucuruzi kumurongo icyarimwe, uzagira ibibazo byinshi, byinshi. Mu iduka ryumubiri, umuyobozi wububiko acunga iduka, ntabwo akora imirimo yo kugurisha, serivisi zabakiriya, kubungabunga ububiko, gukosora inenge no gusenyuka, nibindi. Waba umusazi cyangwa ukeneye gukora amasaha 120 muricyumweru.

- Iyo utekereje kubicuruzwa/serivisi ugurisha, niki cyagutangaje vuba aha mubijyanye no gukundwa? Utekereza ko inganda zawe zigana he? Ni ukuvuga, utekereza ko ibicuruzwa/serivisi ugurisha uyumunsi bizahinduka mumyaka itanu?

Inganda za optique zarahindutse kuva 2014, ubu amadarubindi yizuba hamwe namakaramu yerekana lens nibikoresho byerekana imyambarire yibanda kumyuga n'ubunyamwuga. Mbere yo kugura amadarubindi yizuba kumyaka myinshi, ubu ugura indorerwamo zizuba mubihe byose. Ikirahure ni amasano cyangwa amasaha yo kwambara, imifuka cyangwa inkweto zo kwambara. Buri cyitegererezo cyibirahure kirongora uburyo bwo kwambara. Ubwiza ni amajyaruguru yumurenge.

- Nkumuturage wikigo cyacu cyubucuruzi muri Malaga, uburyo bwawe bwo gukora bumeze bute?

Bamwe nkanjye itumanaho riva i Lisbonne, dufite abakozi haba muri Porutugali ndetse nabatuye muri Espagne bakorera umukiriya kuri terefone, batunganya imeri kandi bagacunga ibicuruzwa kumurongo byakozwe na oticao.pt na opticao.es, hamwe no gucunga ibikoresho, gutegeka inganda, kwamamaza, ubuziranenge na nyuma yo kugurisha. Twita cyane kubakiriya: abakoresha ibirahure.

- Twaganiriye ku bijyanye no kohereza ibicuruzwa ku buntu, garanti ni imyaka ibiri, ibirahuri bihuzwa n’amabwiriza y’ibihugu by’i Burayi CE, umwimerere 100% kandi ni byo bitanga ku mugaragaro ibicuruzwa nyamukuru ku isoko mpuzamahanga. Tubwire ibyoherejwe, kugaruka hamwe nuburyo bwo kugura kumurongo.

Mubyukuri, amafaranga yo kohereza muri Penalisi yose ya Iberiya (Porutugali na Espagne) ni ubuntu. Mu mategeko, umukiriya afite garanti yimyaka ibiri yo gukora inenge, itangwa nuwakoze ibirahure amaze kwerekana inyemezabuguzi. Nkabakwirakwiza kumugaragaro, ibirahuri byose ni umwimerere 100%, byemejwe na CE hamwe nubwishingizi buhanitse bwiburayi no kurinda amaso yabakiriya bacu.

Ibirahuri byose bitwara "CE" byerekana guhuza iburayi muburyo budasibangana, kumenyekanisha uwabikoze no kwerekana icyitegererezo. Ibirahuri byose bidafite impande zisharira hamwe nuburangare hamwe nuburyo butajegajega, turabisuzuma nitonze kandi nintoki mbere yo kubyohereza kubakiriya. Lens ntizifite ibishushanyo, imirongo, ibituba, ibice, ibice bidasanzwe. Lens ifite imbaraga zo kurwanya kumeneka, ingaruka no gutuza kurwanya ubushyuhe. Lens zifite imbaraga zeru, zidafite aho zibogamiye, ni ukuvuga, nta mpamyabumenyi kandi ntizigaragaza ingaruka zidasanzwe (gutandukana kwa optique). Icyiciro cyizuba cyicyiciro cya 1 kugeza 4 (ingano yumucyo ukurura) byanditsweho bidasubirwaho kumukoni no/cyangwa kumurongo. Lens yungurura cyangwa ikuraho imishwarara ya UV yangiza munsi ya 400nm. Buri goggle iherekejwe n'agatabo cyangwa amabwiriza y'abakoresha. Niba mubisobanuro byintoki mbere yo kohereza ibicuruzwa kubakiriya, ibirahuri byose bitujuje iyi mitungo nubuziranenge, bisubizwa muruganda.

Nta formulaire yubumaji iri mu isi y’aba capitaliste kandi abakiriya bacu barabizi, dukorana nububiko buto cyane kandi dushyira ibicuruzwa biturutse mu nganda zamamaza ibicuruzwa nyamukuru, gusimbuka ibicuruzwa byinshi, abadandaza mpuzamahanga n’abunzi kugirango batange ibiciro byapiganwa cyane mugihe cyo kubungabunga ubuziranenge. Ibi byose bifata igihe kinini mubikorwa byo gutanga kuva itegeko ryashyizwe. Igihe cyibiciro biri hasi mugihe gikomeje ubuziranenge bwiburayi: Kurinda UV biremewe, dufatana uburemere ubuzima rusange.

Kubijyanye no koherezwa, turabikora binyuze mumasosiyete yigenga yohereza ubutumwa hamwe na code ikurikirana, hamwe nagasanduku kadasanzwe kubirahure no kurinda impanuka. Gusa amabwiriza mpuzamahanga mu Burayi, Afurika, Amerika, Aziya na Oseyaniya atangwa binyuze muri serivisi y’amaposita yemewe, kandi hamwe na kode ikurikirana. Ibirwa byose bya Porutugali na Espagne, kimwe na Ceuta, Melilla na Andorra bikozwe binyuze muri serivisi y’amaposita yemewe.

Garuka kubitegeko, umukiriya afite uburenganzira mugihe cyiminsi 14 kugirango abashe gusubiza ibirahuri, mugihe cyose mbere yatwoherereje icyifuzo cyo kugaruka kugirango ishami rya serivisi ryabakiriya ryerekana intambwe yatewe kugirango tubasubize kandi ko amafaranga yishyuwe azasubizwa. Ni ngombwa cyane ko ikintu, kimaze kwakirwa ku cyicaro gikuru cyacu cya logistique, na nyuma yubugenzuzi bwitondewe, ni nkuko cyoherejwe, ibirahuri hamwe nagasanduku hamwe nububiko, turakaze cyane muribi, kuburyo icyo kintu gishobora ongera ugurishwe kumukiriya ufite garanti ntarengwa nibisabwa byujuje ubuziranenge mugihe idafite inenge zo gukora.

Muburyo bwo kugura kumurongo. Urubuga rwacu, blog hamwe nububiko bwa interineti bikoresha icyemezo cyumutekano cya TLS 1.2 hamwe na protokole ya SHA-256 hamwe na RSA 2048-Bit encryption kugirango amahoro yumutima no kurinda abakiriya bacu, arenga amabanki menshi mumutekano no kugenzura, bikurikiza neza mudasobwa mpuzamahanga. Ibipimo by’umutekano ukurikije UNE-ISO/IEC 27001:2014 Ibipimo ngenderwaho bya sisitemu yo gucunga amakuru (ISMS), Ikigo cy’igihugu gishinzwe umutekano wa cyber muri Porutugali (CNCS) n’ikigo cy’igihugu gishinzwe umutekano wa cyber muri Espagne (INCIBE) ari amakuru y'ibanga umukoresha yakira kuri mudasobwa ye hamwe namakuru atwoherereza binyuze kumpapuro zabugenewe mbere yo koherezwa kuri enterineti. Kuri Óptica Ó turinda amakuru yabakiriya bacu.

Kubijyanye na banki nubukungu bwabakiriya bacu, ntabwo dushobora kubageraho. Dukorana na platform izwi cyane yo kwishura PayPal^Ⓡ aho twohereza mumagare yo kugura twemera amakarita yinguzanyo namakarita yo kubikuza Mastercard ^Ⓡ, Visa^Ⓡ na American Express^Ⓡ, inzira yo kwishyura ikorwa yigenga Óptica Ó, iyo gahunda yo kwishyura irangiye, PayPal^Ⓡ iyobora umukiriya kububiko bwacu bwo kumurongo. Nkuko nabivuze mbere, ububiko bwo kumurongo buri muburyo bukomeza bwo kwandikisha ibirahuri, niba umukiriya ashaka kugura ibirahuri bitanditswe mububiko bwacu bwo kumurongo, barashobora kubigura ukoresheje imeri hamwe na PayPal^Ⓡ ihuriro ryo kwishyura rizoherezwa.

Kandi amaherezo, kuvura amakuru yihariye yabakiriya bacu kubyohereza ibirahure. Turakurikiranwa cyane kandi twubahiriza protocole yumutekano no kurinda amakuru (Amabwiriza rusange yo kurinda amakuru y’ibihugu by’Uburayi GDPR, Amategeko y’ibanga ry’umuguzi wa Californiya yo muri 2018 CA-AB-375 CCPA, kugira umukiriya amakuru menshi y’amategeko mu matangazo yemewe y'urubuga rwacu www.opticao.es) ukurikije amabwiriza y’ikigo cya Espagne gishinzwe kurinda amakuru (AEPD), Autoritat Catalana de Protecció de Dades, Datuak Babesteko Euskal Bulegoa, Minisiteri y’ubutabera ya Espagne, igitabo cy’amasosiyete agurisha intera ya Espagne (REVAD), Ubuyobozi bukuru bw’ubucuruzi bw’imbere muri Minisiteri y’inganda, ubukerarugendo n’ubucuruzi bya Espagne na Guverinoma ya Espagne, Komisiyo y’igihugu ishinzwe kurinda amakuru na Porutugali na Guverinoma ya Porutugali, Inteko ishinga amategeko y’Uburayi n’Inama Njyanama na Guverinoma y’Uburayi, Komiseri ushinzwe amakuru mu Bwongereza Ibiro (ICO), Ishami ry’Ubwongereza rishinzwe itangazamakuru, umuco na siporo hamwe na guverinoma ya nyakubahwa mu Bwongereza, komisiyo ishinzwe ubucuruzi (FTC) yo muri Leta zunze ubumwe z’Amerika, Ikigo gishinzwe kurengera umuguzi mu Gihugu cy’Amerika. ya Amerika, Ishami ry’Ubutabera muri Leta zunze ubumwe z’Amerika na Guverinoma ya Leta zunze ubumwe z’Amerika, Inama ishinzwe gukorera mu mucyo wa Chili na Guverinoma ment ya Chili, Ikigo cy’igihugu gishinzwe gukorera mu mucyo, kubona amakuru no kurinda amakuru bwite ya Mexico na Guverinoma ya Mexico, na Guverinoma ya Rwanda.

- Bwana Gonçalves, birashimishije. Twishimiye kwishimira ibiro byanyu nkumukiriya wa Picasso Business Center, kandi ndabashimira cyane kubwigihe cyanyu.

Kuri wewe.